Big O Tires

Dropped my car off at 9:30 AM on a Tuesday didn’t hear anything so I called at 2:20. They hadn’t even started my car yet. And then when I called they tried to make it seem like it was my fault, saying well you said you would pick it up later. Yes sir I did mean later, sorry I figured it would be wit...

The whole crew there is just amazing. They explain to you what repairs are needed and give you a chance to look at your car so You know what is being done. Great job fellas! Thank you so much. Was just there again this morning and I must say that Eric baka in his crew did an amazing job. My car was...

I was there the other day and I had an excellent experience. They found out what was wrong with my car. They fixed it in a timely manner while I sat in the most coziest waiting area ever. Services didn’t cost me an arm and a leg. The gentleman working explained everything in detail. He gave me optio...

My husband and I stopped in because we noticed a slow leak with our back passenger side tire. We were able to get it plugged and due to the mechanics working on other vehicles we were quoted about a 1 hour or so wait. However, they offered fresh coffee, popcorn and donuts in their lounge so we could...

Dylan went above and beyond to help me with my tire needs today. His customer service was impeccable and I have to say this is what it’s all about right here the reviews don’t justify the service that I received today. Highly recommend.

I went in for an oil change with multi-point inspection. They were able to help me in a timely manner, and maintained professionalism. They store was very clean, there were donuts, coffee and fruit for the customers staying in the store during repairs. Also, with the inspection they provided evid...

I had a leak in one of my tires and had to rush over after work about 30 minutes before close. They found a screw in the tire and the tire needed to be replaced. They changed it and got me out of there just after 6. Probably the fastest and easiest tire replacement I've ever had.

First we wanted a higher grade tires but they ended up selling us there brand tire which we later realized weren't so great like they mentioned. Second of us we bought warranty for all 4 tires and I cannot express how much of a scam that was. They told us buying the warranty we wouldn't have to pay ...

After my maintenance required light flashed I went to Big O Tires on German to schedule the service and surprisingly was told they could do it then they kept me informed about their inspection and what needed to be done showing me filters and photos of tires that needed replaced. Because We had been...

I have a nail in the tire from my discount tires. I came to Big O because it was closest. They fixed my tire for free! The waiting room had bosa donuts, coffee, and popcorn in an amazing living room setting. Top-notch customer service. The manager has excellent people skills. Definitely getting m...