Subaru Superstore of Chandler Service Department

I brought my Subaru in for its 120K mile service and was initially quoted $1,200—noticeably higher than the $950 average I’d seen at other Subaru dealerships in the area. After I raised the issue, they did honor the $950 price, which I appreciated. During the visit, they identified an "oil leak" an...

Took my car in less than a month ago and was informed about the radiator issue so I took care of it and all seemed great. Now a month later I have to have all the coolant replaced because they didn’t bother to change the hoses so now an extra cost that would not have been needed had the full servic...

Outstanding service! I booked an 8:30 am appointment and they got to my car right away. No longer waiting for service to start. They even emailed me inspection videos of my car as they completed them. Also very friendly staff all around. The waiting area is very clean and comfortable. Great ex...

Great experience. They got my forester in quick. Figured out the issue and got it fixed within 24 hours. Would highly recommend coming here

Had to take in my Crosstreck for maintenance (oil change and tire rotation). I had a couple of more concerns with clicking noises when turning. Jim was my advisor, he took great care of the car and took all 3 of my calls to explain any questions/concerns I had. I got a bit more work done to fix the...

I bought my WRX hatchback bran new back in 2013 (almost 12 years ago) and I’ve always tried to have most of my servicing done at the dealership. I’ve lived all over the country and my Subaru has been my daily driver. This was my first time using the Chandler location, and the level of service here w...

Convenient location, beautiful building, professional, pleasant staff. I liked the quality of care and plan to have my Subaru serviced there.

Sales department is great, not pushy. Service department could be better. I had a hard time securing rides to and from even though I had specifically requested transportation when I made my appointment. Edit: update - The service manager contacted me today, less than 24 hrs after my review to make ...

We have been Subaru customers for years now, and have always been very happy with the service we receive! Tom is honest, straight forward, and always takes great care of us! Also, we recently had to bring our Forester to the Service Center, and Lily went above and beyond what would be expected. We a...

Received a notice for a recall for a firmware update. I was able to schedule a time online at my convenience. Online schedule is very helpful for me. I'm able to compare their openings with my schedule. I feel under pressure when I'm speaking with someone, and it's all me not them. I'm trying to loo...