Toyota Service Center

I don't understand why it took over an hour to exchange a battery. We waited in the car for 15 minutes in the service Bay before anyone else even helped us The battery was 27 months old, I look end up online what our financial responsibility would be before bring the battery in for exchange and it s...

Finally came in for my first service since buying my new car in Avondale. Aside from the soda not being free like it is in Avondale. The service leaves something to be desired. I had my 8/7/25 1pm appointment arrived 10mins ahead of appointment time. I came during my work and planned to work at the...

Never again using this dealership!!! Sitting in my car. They are helping others while I’m in the front of the line. Few minutes early to my appointment just for a key fob.. early due to didn’t know if I had to pay for the fob first before they connected to my highlander. The FOB is at the parts c...

I had recall service done. Was told that it would take about four hours. To my great surprise and relief, it took about an hour and a half. Great job! Shout out to one of your salesmen named Dash.

Although my car has been in for service several times this year this appointment takes the cake. I called my Service Advisor, Day Disch, and let her know that my wheel lock was missing and immediately she told me to bring it in first thing in the morning even though she was booked. Outside of that m...

My service experiance on my Highlander was quick and completed within an hour to an hour and half. My appointment was for 9:00 a.m. The service rep was very thorough in explaining what would take place. I waited at the dealership cafe / lounge. I was driving out by 9:45. I had arrived about 35 min...

I was having a bad day with my vehicle bouncing, shaking and riding rough. The dealership accommodated me on a short notice. They took care of my needs promptly. I left the shop feeling happier and satisfied. My vehicle runs great now thanks to Big2Toyota. Keep up the quality assurance service.

I’ve had the best service experience at Toyota of Chandler! Edie is always so friendly and knowledgeable, making each visit smooth and stress-free. She goes above and beyond to ensure that everything is taken care of, and I truly appreciate the level of care and professionalism she brings. Highly re...

Great experience at the Big Two Toyota of Chandler Service Center! I was greeted on time and my car was ready way faster than I expected. I love the ease of making an appointment and being able to review the suggested services at my convenience. My service advisor Mark Ostaszewski is great to wor...

I bought my Camry here in March and had the best car buying experience ever! Staff were friendly and not overbearing or pushy at all. I got a great deal and wonderful service. I also took my car in for the 5k mile service and it was a wonderful experience. Efficient and easy with friendly helpful st...